Parents Archive

As part of our continual effort to improve home/school communication we use the SchoolComms system to effectively communicate with Parents/Carers using text message and email. This can include information on non-attendance, trips and reports. An app for iPhone and Android is available on the relevant app store (titled SchoolGateway which allows you to view a history of communication, and an archive of reports published. We strongly recommend you download this where available to

Full details regarding this service can be found at https://schoolcomms.com.

I am not receiving alerts – why is this?

If you have used the app in the past, but decided you no longer want notifications this way, it is important you log-out before removing the app. This alerts our system that you are no longer using the app, and reverts back to sending text messages.

If you are still using the app but not receiving alerts it is possible push notifications have been disabled on your device. To re-enable this please follow the guidance below:

For Apple devices:

On your phone go to Settings
In here scroll down to the “Notifications Centre”
Select School Gateway
In here ensure that under the heading “Notification Centre” it is switched on
Close the screen; you will now receive notifications when new app messages come through

For Android devices:

On your phone go to Settings | Applications Manager
Scroll down your list of apps until you find School Gateway and select it
In here there will be a tick box that says “Show notifications” ensure this is selected
Close the screen; you will now receive notifications when new app messages come through